Niccolo Machiavelli: “He should never relax during a peacetime, as all his hard work and effort will pay off during hard times when someone will try to conquer him. But he will be able to resist if he is prepared.”
My interpretation: Manager have to think about tomorrow, not today (unless there is a disaster) and have a list of tools that help to prevent problems on early stages. What we do?
- periodic capacity tests of the platform help to start making corrective actions earlier
- planning DCs expenses ahead to see the trend of actual costs and planned ones
- 24/7 monitoring solution (we keep improving this as it is never perfect) again
- keeping an eye on competitors