2 seconds kaizen: actions

When you are running an open space discussion there is often a follow up by each group at the end. Normally each team presents some kind of actions that they are going to implement afterwards. BUT! I recently did one simple thing as facilitator. When discussions came to an end and it was time to present actions i said:

Ok, now I don’t expects to listen to actions suggested by each group, but obviously everybody wants to see the results of those actions. So let’s skipt talking part and next time we meet each group presents results of their actions.

Got very positive comments from the participants. Remember! Actions are not about talking, it’s about doing! So, don’t present actions, just get the f*** out from the meeting room and DO that!


p.s. what 2 seconds improvements do you make?