Management is DEAD! Or Organize for complexity
- Build teams with specialties that can deliver value
- Build silos not based on specialties, but value creation
- There must be something behind targets, not just numbers (higher value)
- To achieve best results - focus on people first
- Through away hierarchical structure, but work only with value creation structure and informal structure
- Way to success: decentralize decision making, make managers lazy (not doing actual work), managers must support teams & help innovate, empower teams
- It is not important what is different, but what is common
- How to encourage improvement/innovation? If you make yourself obsolete, you get a raise and/or career opportunities
- Goal - Give one level up goals to achieve higher overview. One factory manager should care about all factories
- Communication - Share real stories and messages, it helps to engage people
- How to keep focus while introducing changes - Find things that require least effort, but give you maximum impact. After you found this - focus on those things!
- Why projects fail? If root cause is out of the scope of a project (or team, or ..), than it is not fixed. Managers must help team to view big picture and act on these problems
- Communication - Integrate knowledge sources with decision making. It is often disconnected.
- Powerful question is the one that kicks off habits and moves to new way of thinking: open, simple, personalized. You can’t predict answer, because questions are difficult, both for listener and who asks that question.
Hints for retrospectives:
- Count to 20 when you are waiting for the answer. If no answer, count to 20 again. (nice :))
- If you ask bold question and everybody is silent, you must simply ask - “What is going on?”
- If you want powerful questions to be asked/answered you have to create safe environment
- Sometimes people are too polite and are trying to frame questions into a lot of words. Questions must be laconic
- Talking about positive things is a must during retrospectives. you shouldn’t talk only about bad stuff
Culture cracks you would like to hack J